So I asked if I could please see photos of the actual jacket. I was appalled as this had never happened to me before! I am pretty new to Poshmark, and have enjoyed shopping, and buying a few items. Posh Stories is rolling out gradually and will be at the top of your Feed when youre able to get started. Ive had to cancel orders because the seller just ignores the purchase and never sends the item. Now that you know what Poshmark share jail is - now lets see if youre in it. As I recommended above, I would keep your shares under 4000 in a single 24 hour period. They sided with her. Dont beat yourself up! NO complaints. My first four sales were all shipped within one day and I received 5 star ratings for all of them. Yesterday after being a buyer on Poshmark I decided to start selling some items. Thank you so much for that information. Had it been like 2-3 or even 5 I wouldnt be so concerned but 15?? Meanwhile her average ship time says 8 days, mine says 1 day soo. So back to Ebay I go. A buyer should expect questions. Never again mercari. Thanks for sharing new ideas. Literally sent out same day shipping for a customer NYE-eve. Ive had to take half my closet down Bc of rude people ! I have all 5 stars Whoever these people are, no nothing about products! Forgot to add this: How to remove a love note: Account Tab My Purchases or My Sales Tap on your item Problems/Order Inquiry Remove Love Note, OH Yes been called White trash told I look like a stripper blocked them and they make new accounts and would keep going Someone told me my ISO posts were idiotic and I was a moron. And since I have more time behind me than in front of me, I cannot rationalize wasting that time on poshmark. and offer no information on how these amounts are calculated to be deducted on our behalf. The only people hurt by the report feature is smaller closets that usually sell authentic goods. Also want to make a note about MERCARI: I wont sale on there bc i had a nbd experience ( although after reading her i see it could happen on PM too I had a girl buy an expensive designer swimsuit from me It was NEW NWT NEVER WORN, i tried it on twice realized it would never work for me so listed on PM- she found me asked if i could do it for lesson MERC. Fortunately I decided to google for reviews first. After a couple of weeks I grew tired and depressed from following these communities on Reddit. Because of those experiences, I am now extremely cautious when purchasing from places like Poshmark and eBay. dhampyre This item is a false SOLD listing. I just deleted all my listings and uninstalled the appIm taking a break and will see if I return. I am so sorry that happened to you as well. I think I may have had my last straw moment, as well. When you sold an item on another marketplace did you just delete it from Posh or just put not for sale on it? Hi! Ive only been on Poshmark a short time, but based on my one encounter with their customer service, I have to agree with you: it sucks. I thought I was doing a work from home business, but really, many of us are working for cents rather than dollars. I also dislike the 20% that is taken out of each sale. Others have sold at steep discounts to recoup investor money or shutdown completely. So,I message posh. People have commented how cute their packages are when they arrive. There are other options besides Poshmark, like Tradesy and even eBay that arent quite as time consuming. Not sure how many will understand that silly you tube reference. Thank you for sharing. wonder why they arent selling, or think people are low balling them. Any advice I would appreciate ps great IG page I just started following you. Thanks for the comment Holly. This seriously angers me. They arrived clearly worn, dirty white sides, toe creases and the price tag was half worn off. What??? Poshmark is so fortunate to have this base. Thanks! Now just waiting on Poshmark to decide on the case. Beware of Ebay! Only *this* many words long. The bag is 100% authentic and I have a receipt. I have had 5 cases in all my years on Posh and I won all 5 against me. How do you share your item for sale on tradesy? Took a huggggee break on there. What they really mean is exposing this activity breaks down the trust and integrity of users. Shop my Poshmark closet: http://www.poshmark.com/closet/keepinitradUse the code KEEPINITRAD to get a $10 credit on Poshmark!Jomar Wholesale:https://jomarwhol. I sold luggage, clothing, measuring equipment, lathes, air compressors.about $250,000 of sales a year my company did on ebay. And then today? Thats basic customer service that I feel any seller should be prepared to provide. I am a little less freaked out. I dont buy items to resale, everything is from my closet and most all still have tags attached, never used, or if so, maybe once. End of story. However, I did have the same experience related in reason 1 with a dust bag I sold. Poshmark will sink or swim on this crap. Your story is nearly identical to mine just about 4 years later! I had the same issue. Either shes a scammer who wants to get away with it or simply just a buyer experiencing remorse. Well I am glad I came across this blog and disappointed in POSH. Ive been selling on Poshmark in a niche market vintage. Shes theatening with things like, Ill tell the truth about you What truth? They were withholding my direct deposit, I contacted the BBB and within a week I had my direct deposit. Sorry to hear about your experience on Poshmark. Thanks Stacey! Poshmark customer service sucks. This IS NOT the bag I soldyou cant even see the entire bag shes claiming is mineand yet Poshmark approved the return! And I clearly listed the dimensions ::sigh:: Its exhausting dealing with rude people that dont care to read the description, like you mentioned. I still love what I do, because it is their decision to call me a name. Thanks for your suggestions of better alternatives to PM! Thank you for sharing your experiences. I have not had a case opened yet. Bernice, I learned from my Poshmark mentor that you arent suppose to mention other sites like Mercari, etc. i am so over Poshmark! ); 3). I checked everywhere in their faq but found nothing on the subject. Do a search on a LV or Gucci bag and you will find thousands of counterfeits, both illegal and against Poshmark documented policy. It is a challenge since my clothing consists of very nice designer items (at very low prices) and not secondhand items, and I think a lot of people are used to buying bargain basement thrift items (which I do not sell). I realize Poshmark customer service is very rude and do nothing to help! I only had my closet for a few months and sold (basically for free 5 items. I havent been on Posh very long, only sold 13 items. The others "Can't be found". I just started selling and already I seem to have gotten a fraud situation. I do follow new people weekly & share my listings but I was just hoping the app would do more of the advertising for me I guess. I tried to reach out to them, but it didnt matter! As a buyer of poshmark I found that items I bought werent quite as described every time I purchased 3 x I figured hey thats what you get for buying on line but this last one was a doosey! Getting defensive that just makes one suspicious! Poshmark is a mess. Guess what? Thank goodness I purchase everything on my American Express and I immediately opened a dispute with them. They sided with her and refunded the money. Sold. Hi Bernice, when I was active on Poshmark, I certainly cross-posted all of my listings to eBay and Tradesy. Which all of hers were, so my listing was valid. amking45 @dhampyre hey are you bored or something???? 1. I have been selling on posh for over a year without any issues. From my experience as a merchant, there is no monthly listing fee on Tradesy. As sellers we put allot of effort into the app. Most people would tend to think that I must have made a boatload of money, but NOPE. Hi Nelia! Last week I made four offers and they were all accepted. Therefore, Poshmark does allow the sellers to file a follow up report if there is an issue with the return. I can deal with that. Going crazy, any ideas? There are some pretty simple fixes to your complaints and you just have to determine what you want to put your energy into! Really a Chanel dusty bag! But the thing I couldnt understand they didnt look at the fact I been a great seller for 4 years, They shut me down completely. Now posh gets back to me after 3 days asking me for more pictures and tells me the case is still under review and if I send it back on my own I wont get my money back. Two of them never shipped. Without a return policy, cover your a**, or so they teach us in law school. I am documenting my packaging & item just to be safe. I think given the fact that Posh expects you to sell items at least at 50% off retail, then they want you to offer a discount on top of that and then Posh takes 20% off the top and NOW they have made it so you can make offers on bundles you might as well give your stuff away!! If you have any ideas as to whether or not anything can be done, I would greatly appreciate it. I actually block more people per day than I end up following because of rude behavior. An interesting fact that my friends have pointed out to me regarding Posh (which is why they will never sell or buy from them): Chances of wanting several items from one closet is rare. I bought a pair of CL so Kate 120m asked the seller normal questions but one shoe in the picture looked bigger so I further inquired and the seller said oh its probably just the angle so I offered 3 x before she finally accepted and then I get them and it took a few strolls around my living room to realize that these heel heights were not the same !!! Im curious to see if your still successful using shopify or if your thoughts are still the same. She even supposedly sent them video proof. Without exaggeration, 8 out of 10 new members are counterfeit scammers or spammers. In theory, its a great site but the fees are ridiculous. My rating had fallen to like, 98.5! Youre better off selling on eBay or Tradesy, where there is a bit more protection. We will see how this goes. But then I read BigCommerce and the others will automatically integrate with Instagram and create my Instagram shopnot sure. just the dress. I had another girl purchase a pair of capris for $4, which were in good condition she opened a case on me. Thanks for all the info! Also, I guess since she neglected to mention this defect (by simply omitting it) she didnt misstate anything. I was devestated!!! The pricing model just doesnt work for me. I am resigned to having a ding on my account so I just told her to contact Posh as I have no access to her payment and they are holding it. As for the 20%, it is a small price to pay for traffic. So I wasted all that time and missed out on the item. The ridiculous amount of fakes sold on Poshmark is why honest people who sell authentic items get hosed and rated badly by people with buyers remorse or who scream fake when they have no idea how to check authenticity. Just ship it back for free if you dont like it. Definitely, a scientist/techie type who has no fashion background; in addition, when you read his various statements, hes very theoretical. Im tired of low balls and comments on my listings about where to get it cheaper. My new domain is AbidingApparel and I am hoping to use the site as a teaching tool to inform people about the damage fast fashion is causing to the environment (textiles being second only to big oil in polluting). These are the people you rush to the post office for so you can get their item delivered ASAP, but thenonce they get it, they dont even bother tomark it as received. After years of success buying and selling on the Poshmark app, I was done. Its the same with every selling site , so if you want to sell online its just something a seller will have to put up with and take their losses if they are making some decent money in general . I always ask two or three questions. I have been selling for five months. I sent them multiple pictures. Then a girl went off on me about my pricing- telling me I cant list things so high- etc.. ? Its been great so far for me. Her reply was less than professional and she chided me for waiting almost four days to rate and give feedback and for suggesting that the dress should have sold for a lower price due to the unrevealed staining. On one wholesale portal I think it was the bullet necklaces, they give so much to charity I suggested Posh give the 20% they make off each sale to said charity! Poshmark share jail is a way for Poshmark to keep bad-actors off the platform. ; Their messages are also gone now too. Uh, I posted FOUR photos of the bag, including one where Im holding it for reference. If I didnt like it, or it didnt fit, well, I knew the rules when I made my purchase, and would have just passed it along to a friend or something. Lmao! That is just disturbing! But it is also about respect! To change your password: In the app Go to your Account Tab (@username). Not really what I was looking for doing with my time (I actually have a full-time job). My new thing due to scammy people- I video tape with the label as I package it- take pics as well incase someone wants to try to say otherwise condition!! I have been doing this for a year now with some success, nothing crazy but I have sold some things and I enjoy packaging the items with a thank you note and a little gift. I finally sent a comment to ask if she could let me know if the top was still available, and that I was worried Posh was going to cancel the sale. Youve expressed so many of my frustrations as well! Besides that this site is for those who have quit Posh, not those singing its praises! Its great for the handful who do make money but its antiquated in its design and their cut is highest Ive encountered. And yet it looks well-done on the Seller because Poshmark will still list that item as SOLD, so it looks like the Sellers are actually doing well even though they cancel abruptly. And I got endless questions on every item, even though I had described it completely. Its the United States Post Office for crying out loud! On Wednesday, the company moved toward that goal by announcing it had raised $25 million in a round led by GGV Capital and existing investors. Im getting so tired of people not accepting orders just because they couldnt bother to read, not to mention the rudeness when products dont fit them! Ugh Im about to shut it down! I havent done anything wrong. I know for a fact its authentic but Im afraid if for some reason Posh allows the buyer to send it back I wont get MY bag but something else (or completely damaged). So frustrating & trying to not take it personally and/or quit since I have 2 more boxes of clothes coming to resell. I looked on line and its illegal for a minor to do this and them not do nothing. The item was immediately tossed. Recently a buyer opened a case on a blouse she purchased from me claiming it was stained & damaged. Im very sorry that happened to you. The loop that connects the crossbody strap was broken so I thought even with the repair, it was still a steal. I decided to join a Facebook support group, see if I could learn something. Cant believe how they do that without a Warning. Xo. God forbid they side against a buyer. Its one thing to receive a request to return an item, its another story to have a third party inspect it, approve it, send it on and STILL approve their request to return for not being as described. And I am selling stuff for cheap too but its not moving?? The platform is design to sell to women only. I am trying to decide if I should block her from buying any future items from me. I dont know if theyll ban me because I do still buy a lot of stuff on there.) As a bonus, youll get discounted shipping! It was even obvious in the comments that they were sold as the girl who bought them thanked me for them. I complained to Poshmark and they sided with her. She has them numerous emails with all relevant details and it has met with no response. It was a complete waste of my time. The cost to market my site to get effective sales is also a financial burden. Any advice you could offer of how to get my good Poshmark buyers to buy from my own website outside of Poshmark? Poshmark says it can't process a deletion if there are any pending transactions or redeemable balances. I believe sellers remorse was behind the refusal to complete the transaction. I just feel so cheated as I am getting back something damaged. Deleted listings. The item was never taken out of its original packaging. People leave comments on how ugly my stuff is and how they have a similar item and telling people to not buy it but she has never bought anything from me. 10%. I live in a smoke free, pet free home. Ill definitely look into Tradesy, DePop, etc., but think a class-action lawsuit against Poshmark will prove the point quite nicely. I shared the receipt with PM since it has private contact info on it and asked the buyer to contact them directly to return, but she keeps posting comments. Ive been toying with the idea of starting my own website, Im just not sure Im there yet. But I wont. Protection needs to be across the board for both buyers and sellers. Please read the description as well as the comments. I learned this my first month and never turned back. Hey there friends I dont exactly want to say that Im glad I came across this blog/platforn, but it has without a doubt helped me to verify my personal issues with these so called trolls, and shed some more light on the recent 2021 downfall of many of Poshmarks users morale. I have a successful online store but some weeks I kill it on posh more than my store! People just follow your closet if they like the items that are in it. Tap the Offer/Price Drop button on any listing and select Offer to Likers (these are private). Thanks for your comment Michelle. Ive reached out to Posh to remove this honor from me. Good Bye Poshmark Forever. I was out the time and return shipping and the product while it was being returned to me! I recently found a couple of buyers that made me rush to send their packages, only to give me a 2 star rating because the item , in their opinion, wasnt as described. Ive been selling on Poshmark for almost 1.5 years now. I told Mercari theyd lost a very valuable, and honest seller. I just didnt have the strength to fight it, so I told Posh I would take the bracelet back. Now i did have one case opened up by a buyer trying to get something for free and Poshmark did not honor the buyers request at all. Probably not a bad Seller, but potential, serious Buyers, be aware that this Seller may flippantly cancel your order with no response to cause of cancellation. If you try to share items while in share jail, it will keep you in share jail. Let the buyer and seller negotiate the shipping. Dont worry, your account isnt banned. Its not even a review. Pictures were posted of all parts of them. And Id advise using social media to drive traffic to your site as well. I am fairly new to Poshmark, just a week over a month. The guy asked for a PARTIAL refund because he said he just felt that he paid too much for it. Thanks for your article. Join. I really like your blog BTW! Posh customer service is wishy washy coming to what they accept to return or refund. Havent heard of it (must be my age)! Its really gotten bad lately with 2 cases opened and 2 lost packages in the last 10 days. Also, I found a site that list all the names of scammers. I even scoured the internet and found a phone number. The best thing for you to do is have a blog like Stylaphile that you can use to direct traffic to your site. It would be a pain, it after the three days of inspection you could just delete the video. What I found was constant ranting about cases being opened, lowballs. from my research of the Posh parties everything I read up on them said that the posh leaders of the parties mainly promoted their own product and that very few people got a lot out of the Posh parties so again bc time is limited for me I do not bother to participate. And on eBay, feedback is public. Wow, this is very eye opening! And there is no customer support at PM! Posh happily accepts my 20% fee and wants us to Share the Love. They get 30 days to review. I was pretty smitten, as it was very unusual, and a piece of art, in my opinion. Anyone who carefully analyzes the comments made by the CEO in this transcript, and compares that to the actual experience as a user of the platform, will be entertained. This article has convinced me there are better options. Listed high quality goods I sell through galleries from $35-105 and got ONE offer in six months on my jewelry only page. I really regret ever having been involved with it. CONS: Their customer service is horrific, no phone service, insane lowball offers, buyers not accepting, the 20% fee, their email responses are comical, they look at the subject and copy & paste a generic response. Id rather save $34 and wait!). To make this story short, Poshmark ends up telling me theyve reviewed my claim, and that I need to return the entire order within two days. I absolutely cannot stand the giant amount of completely immature brats on that app. Im in the same boat and trying to figure out how to best transition off of Poshmark. Im also happy to read the comments here regarding other sites because I dread eBay with all the waiting while PM seemed quick, but if I must, Ill go back there and try Shopify. My best friend is a dermatologist and she identified them. Should have known better!! They just provided a tracking # to wait for god knows what to arrive. I listed an authentic designer purse, Like thats my fault, Uggg so another frustration I had a buyer who is also a seller spend over a $150 with me my item is priced perfect however online china takes photos off American websites and list items dirt cheap however when you click buy on the china site it says out of stock, thus happens so much when I ship my item I do so in another box otherwise I desk with buyers saying they seen it online for way cheaper thru refuse the allow me an explanation I have two items now held up because the buyer seen it somewhere cheaper then what I pay wholesale I have went to the sites and click buy you cant its always out of stock now these two items are being held why posh looks at the retutrn if everyone priced check like this online there wouldnt. Next thing I know, seller is saying it looks like someone (me, presumably) but the top with scissors. Does she have something to hide? (And I spend less time doing that than the all the sharing and parties on Poshmark!). A punitive feedback system totally biased towards the buyer. More so than Poshmark. I sell very good quality custom jewelry on fb. Im probably going to start moving items to another site in the future. I am well aware of the ups and downs. NWT Eliza J Women's Bell Cuff Jewel Neck Sweater - Size Medium. All the best note I would seriously try ebay just to get a better feel for online selling and I know my daughter likes Vinted. Your Poshmark account will then be deleted. I have not received them back yet (they are on their way) but cannot wait to see how the buyer accomplished breaking the soles and what was pored on the leather to make them sticky. The time spent sharing and following is insane, and the sales numbers dont justify it. I truly love so many people I have grown to know that I doubt I can ever leave completely but ebay is looking easier, less time consuming, and oddly enough less annoying. My items are not cheaply priced but I think they are fairly and accurately priced. Im looking to compile a list of interested sellers so when the app launches Ill have plenty of sellers. I have not tried Tradsey, do you feel that your experience is better on Tradsey? I wish the authenticators on PM knew how to authenticate!! Because they provided a different label they have somehow messed up the payment, but no one will help. I am so upset!!! On top of Poshmarks commission, I also had a bad experience as a buyer, which left a bad taste in my mouth. I know when I changed my password, it did not log me out of the app or ask for the new password. Its really too bad because what started out as a great way to sell my designer stuff that I no longer use, has now become a wild west market of crap and dishonest people. I was so excited to try them on. even when its brand-new.even when its designer labeled. Ive found that frustrating as a buyer myself. As a very small time seller (only my own high end closet items), I spend a lot of time photographing and always ship same day. I am not sure what to do as I would like to clear my closet out. Sold a couple of items and then had the brainstorm HEY! I just started selling on Poshmark and sold one item thus far. I want my buyers to love what they get. Posh sided with the buyer and she was authorized to return my rocks. xoxo. You need to find out if they reported this to Posh. Im still active & have made a few really good friends, but some things just kill me! You might try BigCommerce as an alternative.