D) Why are Lufthansa personnel not offering their supervisors but become angry and send you away to come back later or threaten to call the police ? CarolGreat story. Also, there are negotiations scheduled on the 2/22-23. 4. True for all US to EU flights as well. You do not meet the conditions for sitting in an emergency exit row. Your group booking on lufthansa.com. IF you booked on the Lufthansa web site then you need to call Lufthansa to get the PNRs for the other (ta && ta.queueForLoad ? If you have any other problems with your Booking, such as not being able to check in online or at the airport, lost baggage, or delays, again, you should contact Lufthansa customer service. Book your preferred seat when booking your flight. At least KLM is trying to update their fleet as quickly as they can however Lufthansa continues to proceed at a glacial pace with its quintessential smugness and hubris- we can charge high fares and provide customers with a substandard experience because we can! ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-81445337', '');}, 'log_autolink_impression');airlines, via Brussels, inbound with LH via Frankfurt, only leg possible for seat reservations is Frankfurt > BHX, any reason why were unable to book seat selection for all legs? When online check-in is possible for departures from Bangalore (check LH's . They have adopted so much of cost cutting measures which reflects in their service quality, type of meals, cleanliness and upkeep of aircrafts, unfriendly Lufthansa has lost its good reputation as it used to be. As I recall it worked out OK, I got an aisle seat and sat with my wife, but it was not in our originally assigned seats, but for the stress it caused us that was the last time I flew Delta to Europe, and I decided to never book directly with Air France, either. LH is the preferred airline to fly in and out of TEL AVIV for religious Jews - they obviously dont care. The gap between Lufthansa and Ryanair has just narrowed even further. After telling me my earlier assigned seat numbers correctly I was told the reason it dropped was I didn't pay. Any free seat assignment option for *S or *G? It was my favourite Airline for many many years. If an unforeseen flight disruption results in you needing to be rebooked onto another flight, on which there is no equivalent seat available to you. My issue is this: Update from a booking on Jan25 2022 - Long haul flight from SFO to BLR involving Air Canada and Lufthansa with 2 kids (2 and 9 years). Saturday, the airports are likely to be extra busy. What do you make of Lufthansas Economy Light seating policy change? If you're flying Economy Light, your seat is currently assigned only at check-in. Who benefits from this code share malarkey? WOW ! While Lufthansa uses the phrase "of course" while explaining the policy, the real reason behind the policy is obviously to boost revenues. But not on a train that would get me to Munich on time! Lufthansa Operations need to be shut down. Lufthansa, Austrian, Swiss, Brussels, LOT and Other Partners | Miles & More - LH seat reservation not possible. However, the dynamic changes in medium- or long-haul flights, where the importance of padded seats and hot meals is much more. Stay connected with the latest travel, aviation, and credit card news. When I checked in at the airport (Dulles), the Delta/Air France agent told me I would get my boarding passes at the gate, the first indication something was screwed up. Its funny that they chose seating, something that doesnt cost them a cent to allow you to choose from. With other food airlines to choose from we will now avoid this airline. Reminder Wake up call. I am tall and not thin so a center seat really isn't fun. 7. Lufthansa is an embarrassment to Germany and the Star Alliance. Each time the agent reinstated our seats and claimed to associate them with our United reservation. Without change, the check-in procedure can be completed with the initial seat suggestion without additional costs. Probably to facilitate service, again at the expense of customers. Lufthansa First Class seats. A) Why are you taking the customers money and giving them front seats, then taking them away when they show up to the gate ? To use our mobile site, please enable JavaScript. Currently, seat selection is free during check-in, 23 hours before the flight, and paid at any . Please note, however, that for safety reasons there may be restrictions on your choice. I picked our seats and were given our boarding passes the next day at the airport. Although I had made enquiries with the airline about people with COPD and the wearing of face masks, they appeared to take no notice. Now I make sure to note the relevant page when they make the I can't find your stamp claim. I will wait until tomorrow or so. Normally fly delta or klm. I just checked in for our light on United and they send me to Lufthansa to reserve seats. As far as the worst European business class goes, Lufthansa is simply unrivalled. I will try again within 23 hours of the Munich-Valencia flight and see if anything changes. After he spent 5 minutes telling the flight attendant his tale of self-importance, she took our boarding passes and went away. Passport control is often understaffed and the police are increasingly aggressive - asking to see a return flight, a hotel reservation and when leaving Germany they demand to see your entry stamp into the EU. Now that I live near Dresden, they are the main airline from here but in a week I will be driving to Berlin to take a different airline to New York. It relates solely to the selected category (e.g. Lufthansa is no longer 5-Star airline!!! We flew to LHR last month with fully paid Business Classes tickets and BA wanted to charge up to $168 each to reserve each seat, each way. February 8, 2022. lufthansa seat reservations are not possible on this flight Im afraid Lufthansa has lost my chose of traveling. Probably cannot pick seats because you are flying on Brussels (ta && ta.queueForLoad ? I'm going to call Lufthansa and make sure everything is ok, I guess, but I had not having assigned seats. You receive an upgrade from Lufthansa for reasons of goodwill or operational reasons. I go to the gate and find that I have been pushed all the way back into the airplane without notification nor explanation. The only time Ive had a problem was an AF Delta meds and actually I was on Delta but checking in at Air France, first the Air France agent tells me you arent allowed to reserve exit row seats and when I showed her the print out of the reservation with the exit receipt, she grudgingly gave me back my seat. Please note that, in principle, you are free to choose the seat that best meets your requirements. I can perhaps understand it for a basic economy ticket but not for Business Class. Pay attention to the information presented to you. Hi stillaliveca I have flown a number of Lufthansa flights like your within Europe. When I get to their website it now says no seat reservation are available for this flight. In Economy Class, Lufthansa offers you the option of reserving a seat with extra legroom on almost all types of aircraft. I think you're jumping the gun here when assuming the worst. I am Star Alliance gold, but still had to pay for a seat further away from the tail How did LH go downhill so far, and so fast, without Doug Parker's help? (Can't remember whether I used my Lufthansa account or not.) In addition to surgical masks, FFP2, FFP3, KN95, or N95 standard masks without a valve and not made of fabric are permitted. Service and perks were mediocre at best. Since I posted we have called Lufthansa 4 more times in an effort to resolve our issue. I avoid Lufthansa and Air France through their codeshare partners (United and Delta respectively) for similar problems with seat reservations I have had in the past, going back for many years. Free seat selection upon checkin for all passengers, free drinks and snacks on KLM/Air France and a free suitcase for Elites on all fares starting from Flyingblue Silver. were in the same boat - the closest thing to an explanation I got was that they did it this way to merge passengers who bought on Delta with AF, and they prioritized families with children to ensure they sit together. of my time. more, You seem to have JavaScript disabled. Register your assistance requirements by calling tel. more, You seem to have JavaScript disabled. To the point of even threatening the Police. Seat reservations after booking You can still reserve a seat even after you have booked your flight. Because you need your AC confirmation number. Haven't been successful with Swiss yet. To do this, find your trip under My Bookings. Please enable Strictly Necessary Cookies first so that we can save your preferences! Shame on them. It could be that when you check-in for your flight (online and at the airport), the seat mystery will clear up. Absolutely ridiculous they are a 5 start airline. Well, if they want to follow the American model, I might just as well fly an American or whatever airline is cheapest. Editorial Disclosure: The editorial content on this page is not provided by any entity mentioned herein. If you only want to purchase upgrades for some of the passengers in a booking, please contact a Lufthansa Service Center. Payment flexibility Book now, pay later. A refund for this reason is not possible. Bear in mind that they are dealing with a high volume of requests and so cannot process refunds within the usual time limits. I haven't booked these yet, but I need to book flights from SFO -> Frankfurt -> Nairobi -> SFO. LH is absolutely lousy !! Untrue - just flew two international eco light legs with the liberty to choose any seat at check-in. I couldnt of course. Now, you have more time to plan your trip while securing the flight for your expected dates. The connecting flight on Lufthansa was OK but my pre flight experience with them informs my future choices. The flight is no longer a pleasant flight. Seat reservations on flights that are not operated by Lufthansa, Lufthansa Regional or Austrian Airlines. Well with the substandard business class, increasingly frugal catering and poor service, soon passengers may decide to avoid Lufthansa itself. They are never price competitive, never flexible (OS is even worse than LH in that regard), the inflight product in Economy, Premium Economy and Business is subpar and increasingly their aircraft are old and shabby, I flew a 29 year old A320 from VIE to FRA on Friday that was in rough shape interior wise. I would be able to accept this, if LH's tickets in Eco Light where cheap. Help with Scoot booking 5:28 pm. Nothing less, nothing more. Once you have the PNR for the operating airline (which you can get from the airline you booked through) you should be able to go to the operating airlines website, enter it, and pick your seats assuming your fare class allows it. Tends to be rather punitive against all that didn't pay fantasy prices for a shit product that honestly has little differentiation left to LCCs. I flew Lufthansa r/t SEA to ATH, January 2022. They are not. Lufthansa seat reservations on intercontinental flights are free of charge for passengers in Premium Economy Class as well as in Business and First Class (seat reservations for continental feeder flights are subject to a charge). "Punitive" seating is just one more reason I feel I made the right decision. After your booking has been confirmed, you can reserve a seat up to 52 hours before departure. That is decent. Are Americans suddenly sneaking into the EU or overstaying their visa free periods in Germany? If the load is relatively light, I would just switch seats after takeoff, unless they enforce a no seat change rule. As Lufthansa described this option up until now: Saturday, the airports are likely to be extra busy. I think that Lufthansa can now be called a low cost airline after all these changes! If you dont need a seat assignment or checked bag, the savings could be worthwhile. Please do not reply to violations of our Community Guidelines. Yet on Eurowings flights, there is a biz class and you get extra carry on, priority seat assignments & boarding as *A Gold.