The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. Questions? The reason for this is that the AXS network needs time to verify the transaction and make sure that it is valid. Also, check the date of the event to make sure its not too close; AXS generally wont let you transfer tickets within seven days of an event. Your Official BNP Paribas Open Mobile App or the AXS Tickets App will automatically sync with your AXS account. If your item is a pre-order item, please check our website to verify when we anticipate this item will be in stock. Once youre satisfied with your listing, click List my tickets. Online store sales are final. Your guests will need to create an AXS account to receive tickets. Secondly, the person who you are transferring the tickets to must be able to use them. First time users: click CREATE ACCOUNT/SIGN UP and use the email you provided Hard-stock tickets are physical, paper tickets that will be shipped to you via UPS or FedEx. Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. Next, check the terms and conditions of your ticket purchase carefully. Bought tickets for a group? With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. Select the ticket(s) you would like to transfer 4. The sell option on AXS just showed up this evening even tho it wasn't there earlier, weird. From there, youll be able to enter the email address of the person youre transferring the tickets to and select how many tickets youd like to transfer. I just checked the AXS app for my ticket and it does let you transfer or sell the ticket through the app 54321csl 1 yr. ago Ok thanks. The first way is to go onto the AXS website and sign into your account. In order to set up an AXS account, you will need to go to www.axs.com. Click "Continue'" 6. Review the information and click "Transfer" From . First of all, you will need to have the tickets in hand before you can transfer them. AXS handles payment and delivery so buyers and sellers never interact with each other. Why did the venue decide to use AXS Mobile ID? Another thing to think about is why youre transferring your tickets. All claims for orders arriving with a missing or incorrect item must be made within seven (7) days of delivery. Select the tickets to transfer and enter the recipient's information. We want to help you have a great trip! When your tickets sell, youll receive an email informing you of the sale. Theywillnotbe available toprint from your online account, nor can theybeemailed to you. AXS Help Center Receive and Use Tickets Receive and Use Tickets Ticket Delivery, AXS Mobile ID, and more. All policies are subject to changes or updates. Select the tickets to sell, and then set your price and selling options. Then click Send. You can usually transfer your tickets to another person up to 48 hours before the event. There are no limits on the number of times customers can transfer tickets AXS, making it a great option for those who need flexibility when it comes to their tickets. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) Upon inquiry, First Avenue will confirm delivery to the address provided, date of delivery, and tracking information from the shipping carrier for the customer to investigate. Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. See what the USGA is doing to ensure a strong future for the game. This is a question that many people have been asking lately. While mask wearing is optional, we strongly encourage any unvaccinated patrons to wear a mask when at our businesses. Underage persons can only attend age-limited events at the above venues if they are accompanied by their own parent, or legal guardian in addition to proof of guardianship. AXS Mobile ID FAQ. There's 2 ways to find it: Check the email we sent you when the tickets sold. 2023 United States Golf Association. Use the same email you use on StubHub. Golf faces challenges and opportunities that are vital to its long-term health. You + a guest can enjoy free admission to any show at First Avenue, 7th St Entry, Turf Club, or Fine Line taking place on your actual birthdate (valid legal ID required; private events excluded). 2. Yes, you will need aPhoto IDto enter our venues, and also to claim will call tickets. Yes if you change your mind after sending a ticket transfer request, simply go back to the My Tickets page and click on the Cancel Transfer button next to the pending request. If a show is cancelled, you will be notified and given refund information via email. When Electronic Tickets that are purchased on a prima Yes,in most cases, if you purchased the tickets for someone else, or can no longer attend your event, you are able to transfer the tickets to another person Make sure that you have accepted the tickets prior to heading to your event. Yep! Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. How many times can I transfer my AXS tickets? Log into your AXS Account and from "Your Events," select the event you would like to transfer tickets from 2. All rights reserved. From there, you will be able to select the tickets that you want to send to someone else and enter their contact information. Age limitations are determined by a variety of factors, but are usually decided by the performers management. Also, some events do not allow transfers if this is the case, it will be noted on the event page before you purchase your tickets. Yep! If you are attending a show at Palace Theatre, Fitzgerald Theater, or an outdoor event at Surly Brewing Festival Field, ADA accommodations can be made by purchasing ADA Accessible tickets by following the Buy Tickets button on our websites. general admission tickets and season passes cannot be transferred. Can tickets be transferred to someone who doesn't have an AXS account? Was this answer helpful? Type in the recipients name and email and confirm transfer. Generally, these are your options: Remember, you can remove your listing at any time (as long as tickets havent sold). They may be able to help you troubleshoot the issue or provide more information about why your particular case isnt working. When Can You Transfer Axs Tickets? It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. Youll be able to transfer money to your bank from your account on AXS.com. of Health (Vault), rapid tests, and over-the counter (OTC) tests. After that, the tickets will be theirs to use with the AXS app. When you call customer service, they will be able to help walk you through the process of sending your tickets to someone else. Terms of Use See below for venue-specific instructions. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. Click the Transfer button next to the event in your AXS account. Second, check the terms and conditions of your ticket purchase to see if there are any restrictions on transferring tickets. No matter which method you choose, sending your AXS ticket to someone else is a quick and easy process. From AXS.com Log into your AXS Account and from "Your Events," select the event you would like to transfer tickets from. There are many scammers out there who are looking to take advantage of unsuspecting fans, so its important to only work with companies that you know and trust. Once everything is all set, just hit the Send button and your tickets will be on their way! Due to the general nature of the pandemic, we do not have staff in the club and cannot resell mailed-in merchandise. First, only certain types of tickets can be transferred e.g. As anyone whos ever tried to buy tickets for a popular event knows, getting your hands on the passes can be difficult. If all of these things check out and you still cant transfer your tickets, then there may be something wrong with the AXS system itself. To transfer your tickets, go to the event page on AXS.com and click the Transfer Tickets button. 2. You may also review your transfers and purchase history atAXS.com. It really depends on the individual situation and what will work best for you. Does StubHub help get a Buyer toCancel / Accept Replacement Tickets, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. rmsst62 1 yr. ago Based on my experience, AXS will also charge you for reselling your tickets. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. Youll see messaging indicating how long until you can retry should this happen . If youre a fan of the AXS ticketing system, you might be wondering how to transfer tickets to another person. Once youve confirmed that transfers are possible, log in to your AXS account online and go to the My Tickets section. Once youve set your price, click on the Continue button and enter your payment information. First Avenue and all of our venues are following guidance from state & local officials as well as the CDC regarding COVID safety. This policy may change depending on the performer or at the discretion of management. Just follow the simple steps to make the tickets officially yours. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. On the Review page, click the List Tickets button to finish. If they already have an AXS account set up the tickets will go in their account automatically. You will then be prompted to enter the email address of the person you are transferring the tickets to. Show the ticket in the App at the entrance and get them scanned to enter. To manage your tickets, click on the Ticket Icon located at the bottom of the screen where you can view all of your upcoming events and also transfer tickets to friends or sell tickets you can't use (if available on your event). Can I cancel a ticket transfer? Effective Wednesday, June 1, 2022, concerts and events at First Avenue and associated venues will no longer require proof of a full course of COVID-19 vaccination, or proof of a negative COVID-19 test. This is because when you make a withdrawal from your AXS e-Station account, a cheque will be mailed to your home address which you would need to deposit into your bank account. Sign into your AXS Account and click Listings, Valid, State-issued, Drivers License (not clipped or punched VOID), Valid, State-issued, Identification Card (, The name of the item you received in its place, A clear photograph of the item you have received, Masks are final sale and are not eligible for returns and exchanges, Sale items cannot be returned or exchanged. Review your transfer history within the AXS app by clicking on MY EVENTS and selecting Click on 'Transfer Tickets' Select the ticket (s) you would like to transfer Enter the recipient's first name, last name, and email address Click 'Continue' Review the information and click 'Transfer' From the AXS App
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