Luggage Tag Information: Holland America Line is pleased to introduce new Holland America Lines Express Docs cruisedocuments, along with new luggage tags. I took a Princess Cruise last year and I was able to use OBC for pre-booked shore excursions and specialty dining booked about 90 days prior to the cruise. You can also use your OBC for laundry service, Bingo, bar events (classes, wine tasting, bar crawls), cooking class (someone just posted that they cost $65! Go to the Navigator App and upload a photo.After you have completed the Online Check-in process, please print a Boarding Pass or access your electronic boarding pass on Navigator. Please contact the ships Medical Center for any medication requiring refrigeration. All staterooms are equipped with hair dryers. When users phones pick the shipboard signal, their phone will usually display cellularatsea, Ship Roam or 901-18. You may be required to present additional or different travel documents when entering foreign countries, including some countries in the Western Hemisphere. Ground transfers may be purchased between select major airports and the ship and from ship to select major airports on the day of embarkation and disembarkation only, as well as airport to hotel and hotel to airport in Anchorage and Fairbanks. ONE THING THAT I WOULD LIKE ALL OF US TO DO - on your HAL surveys, recommend that HAL allows us to use OBC toward tours booked prior to boarding. For further information on our relationship with airlines, please refer to your Cruise Contract. If you choose to use U.S. dollars, Holland America Line recommends that you carry smaller denominations such as ones, fives, tens and twenties. The Lido Market embarkation buffet and the Pool Grill will open at 11:30am. Intimate dining featuring Double R Ranch Beef and fresh seafood. Please have the ships name, your partys name and stateroom number before you call. However, effective on voyages commencing July 1. Please keep this in mind when packing. For this reason, Holland America Line has size and weight guidelines for scooters. There is no charge to your credit card. In Australia, call us toll free at 1-800-260-639. At the end of your cruise, you will receive a final statement, and your card will be charged only for the actual amount of your purchases. We welcome you to consult with your Image Creators for all your photographic needs. Situations may occur in which guests with limited mobility may not be able to go ashore at the timethey desire or are unable to go ashore at all in certain ports. Passport (recommended travel document) (valid for travel by air, land and sea), Passport Card (valid for land and sea border crossings only), State Issued Enhanced Drivers License (EDL) (valid for land and sea border crossings only, not valid on Yukon Cruisetours due to air travel included in the Journey), Other documents approved by the Department of Homeland Security, U.S. and Canadian residents: 866 935 8472, Switzerland residents: 41 (0) 22 884 18 70. Pack shoes on top of other contentsin your baggage to expedite the screening process. Or please visit royalwed.com. Place a card with your name and address inside your baggage, as well as on the outside. january 1 2023 sydney australia to shanghai china, dirty nastyffm, how much does it cost to take a holland america shutltle from, how much does it cost to take a holland america shuttle from fort lauderdale airport to ship, santiago, chile to buenos aires cruise in, food menu for the main dining room on a caribbean cruise. Download the app before your cruise, log in, and immediately start using Navigator. For more details please go to the U.S. Department of States Visa Waiver Program page. Please refer to Express Docs for more specific information regarding your arrival airport. Certain third-party transfer and tour facilities may not be fully accessible to guests with disabilities. IE: $1000 onboard (tips/pictures/drinks/bingo etc), $1000 ashore (trinkets/goodies/gifts and yes Jewelery), If I have a $3000 limit, and they put a hold on for $2500, my shore expenses have to drop. With this in mind, the following emergency phone numbers are available for your use. An 18% service charge is automatically applied to all beverage purchases, bar retail items, specialty restaurant cover charges, all for-purchase a la carte menu items, and all Spa & Salon services. For a limited time, enjoy all the benefits of our standard Have It All package, including Shore Excursion and Specialty Dining credit, plus free Crew Appreciation, a Low Price Guarantee, and upgrades to Premium Wi-Fi and Elite Beverage Packages. My experience has been the same as Krazy Kruizers. Representatives are on hand to assist you in any way they can, including assistance with travel delays and contacting loved ones. Finally, make sure that you label the inside of your carry-on and checked baggage with your name and contact information. In my experience, on numerous HAL ships, the information as to where any OBC originated, is not commonly available on the ship. Vaccination requirements change frequently. Our embarkation procedures are smooth and easyyou carry nothing but your hand baggage, and everything is beautifully organized. You may also receive arrival documentation from Immigration when arriving at the airport. Note: If you have purchased air transportation independently from Holland America Line, you will be responsible for any and all expenses incurred when joining the ship in progress. Have your travel advisor call World Cruise Reservations at 1-800-522-3399 or1-206-626-7353 to add services to your itinerary. For this reason: Scooters and other mobility equipment are required to be securely stored and charged in the guests stateroom when not in use and may not be stored in hallways or elevator lobbies. CC Help Jenn 1. Dont put your travel plans at risk; Holland America Line recommends guests utilize a visa service to secure your required documentation. No additional deposits will be due until final payment. Holland America Line's 150th Anniversary celebration We have partnered with CIBTvisas as a service to assist with the collection of necessary documents. For more information see our transfers FAQ. Thats because your Future Cruise Consultant has immediate access to Holland America Lines reservation system and can view all availabilities on all sailings. Guests must order one beverage at a time and be 21 years+ for alcoholic beverages. Mariner Society loyalty members can enjoy an additional early booking bonus of up to $400 Onboard Credit per stateroom when you book within 90 days of a new season launch. Thus the various reports on this board about getting money back, spending in casino, etc. For additional information regarding prohibited items please visit the Frequently Asked Questions section of hollandamerica.com. Whether its $100, $200, $300 or more, Onboard Credit can make a sweet vacation even sweeter. In many countries, you can also use your ATM card to obtain local currency. We are privileged to transport guests to every corner of the world. It doesn't go by each person unless you have set up separate accounts. Please carefully verify the existing identification requirements for your particular travel situation, including all destinations. For more information regarding passports and WHTI compliant documents, please visit travel.state.gov/content/passports/english/go/checklist.html or call the National Passport Information Center toll free at 1-877-487-2778 or TDD/TYY at 1-888-874-7793. Promotional credits are nonrefundable. Please note that our staff and crew are not permitted to handle your oxygen and/ or oxygen equipment during the embarkation and disembarkation process, thus you must be able to handle your supplies if you bring your own. The Collections of Holland America Line represent tours of a particular focus, available only in select ports. Certain countries require that you obtain official authorization(called a visa) before entering the country, and some countries require that you obtain a visa regardless of whether you plan to go ashore in that particular port or not. But after reading the above post it looks like I will have to have the full 420.00 I'll check this out againOn Carnival I only needed to put down the 200.00. Representatives are available from 5:00 a.m. to 7:00 p.m. Monday through Friday and from 7:00 a.m. to 3:30 p.m. Saturday and Sunday (Pacific Time). *This number is for emergency use only; please do not call unless you are experiencing an emergency of a critical nature. Since arrival and departure times are subject to last minute changes by the airlines, we recommend that you call your airline(s) 24 hours before your initial flight departure (72 hours for international flights) to verify all of the flight numbers, and departure and arrival times shown on your ticket. A passport is still the preferred document. WebResident's Offer: Up to $200 discount plus up to $100 Onboard Credit with Holland America For a limited time, residents of Arizona, California, Florida and Nevada can save big on Holland America Line! A credit card is required for all inbound phone calls to a ship. The plan can be activated on any device, but only one device can be actively connected at a time. One cruise last year had over $900 OBC and hotel service charges definitely were paid with it as well as some gambling, spa services, specialty restaurants, OB shop purchases, and of course bar bills. If for some reason you have not completed your Online Check-in process at least 3 days prior to departure, you will still be able to print your Express Docs, including the boarding pass, up to the departure date. If you would like to send a bon voyage gift to one of your fellow guests or set up your own private bon voyage toast, we invite you to do so. gpmacki, July 28, 2010 in Holland America Line. From time to time guests encounter transportation delays in getting to their cruise ship. Our activities to protect the environment have not gone unnoticed. I think we might use traveller's cheques to keep it simple(you know the old currency exchange thing for Canadians that sometimes happens even if you want to be charged using your US dollar card..). The next route would be basically to wait to get on the ship and pay the deposit in cash and plead with the front desk (sorry, don't know the technical term) to see if they would allow us to not pay for my son, but to cut his card off. Cooking facilities onboard are not considered kosher. For COVID-19 Vaccination requirements please visit our lookup tool available athttps://book2.hollandamerica.com/protocols/ Unused TA credits were credited back to our credit card at the end of the cruise. Manage your cruise with our free app! Transfers are available to Flight Ease guests and to guests who have independent flight plans. I have $550 onboard credit from different sources for a 14 day cruise. A luxurious dining experience in a room graced with fine art and antiques. During the voyage, a safe to store your valuables and important documents is available in your stateroom. Simply register through Holland America Line Navigator, select Paid Internet and choose between a Voyage and a Daily plan. I don't want to judge anyone's finances, but I would be a little concerned travelling without a few extra thousands on the card for sudden emergencies. We are on the Rotterdam in July and want to make sure we don't leave money on the table. Joined the roll call and was told I could book excursions ahead of time instead of waiting until on board and risking no space available. In addition to watching the Safety Video, please read the Safety information located on the back of your stateroom/suite door. I know because I checked. Whenever possible, wereuse existing materials and equipment, and we recycle many materials where recycling infrastructure is available at our ports of call. All guests are required to disembark the ship at this time. progressive jackpots to a parade of poker games is there for your enjoyment. Line ship. (Remember that checked baggage might not be accessible at all times.) Special life jackets are available for children and infants. If Holland America Line does not receive the flight information, you will not receive the transfer and will be ineligible for reimbursement of this service. In Seattle. Please note that each program features age specific activities and events and children are required to participate in the program designed for their age. To learn more and apply for the Holland America Line Rewards Visa Card,please visit hollandamericavisa.com. All HAL approved OBCs were "use or lose" credits and were used first before any TA credits. For questions about how long the hold remains in effect or how your available credit is affected, please contact your card issuer. If you become ill or injured during the voyage and your diagnostic and/or care requirements exceed the capabilities of the Medical Center, you will be transferred to medical facilities ashore. be subject to their currency allowances at the current exchange rate. For information on alternative transportation arrangements and associated costs, please contact ourGuest Accessibility Department. I dont think weve paid attention before (obviously not!) If you are unable to function independently with respect to eating, dressing or attending the ships safety briefings, you must bring a caregiver with you. ALL VWP travelers to the U.S. will be required to have an approved electronic travel authorization via Electronic System for Travel Authorization (ESTA). its most convenient for you, 24/7. Not everything you buy is going to be on board. Therefore, you can shop with confidence knowing these merchants are committed to stand behind your purchases. The following information should be used as a guideline only. Oh, well, the bottom line is the money is not available to spend. Schengen Visa Holders: New requirements pertaining to proof of medical insurance coverage have been adopted for all Schengen visa holders. You will need to provide health certificate documentation for the animal in your ports of call. Representatives are available 24 hours a day, 7 days a week and 365 days a year. (called a visa) before entering the country, and some countries require that you obtain a visa regardless of whether you plan to go ashore in that particular port or not. From attire and handbags to sparkling jewelry, we have a variety of products to choose from. Thanks! It depends on the type of OBC you have. We anticipate that your stateroom will be ready at approximately 1:00pm. Bidis essentially flavored cigarettes are not generally permitted entry. For this reason,guests are encouraged to obtain travel medical insurance prior to travel. A customary fee will be charged for services and medications dispensed. All documentation and immunization requirements are established by government authorities and not by Holland America Line. Guess we're just lucky. Florida_gal_50. Across the cruise lines fleet of 11 ships, theres everything from live music to lectures to keep all ages happy, and weve rounded up the most fun to be had. You can always your OBC in the shops, Exploration Cafe (books). How do I get to use the $200 obc for grats for 3rd in cabin? MissJammin, November 23, 2016 in Holland America Line. Guests who wait to checkin at the terminal risk being unable to sail even if they arrive at the terminal before the vessel leaves. Guests may check no more than 3 pieces of luggage per person. The reduced deposit applies to sailings of 3 days or longer. This will help prevent delays in obtaining pre City Stays and Pre/Post Overland Packages: If you have purchased a Holland America Line hotel or overland tour packages, you will find information in your Express Docs. Holland America Line has implemented this requirement so that you all remain together should an emergency arise that requires one or more in yourparty to be disembarked in a non-U.S. port. Holland America Line does not discriminate against persons on the basis of disability. WebOn Alaska cruises roundtrip from Seattle, guests receive a $100 onboard credit per person to put toward shore excursions. There are two or more people in the cabin, then the charge will be significantly higher than $13 per cabin would be. Please don't blame me if this turns out not to be true, I'm just relaying what I was told. The issue is with the hold and the amount they want to hold. Im sure it will all work out and if we can buy them an excursion and drinks that will be great. Because our the kids just got their first creditcard with a $500 limit they will not be able to use their own card, the operator I talked to said they will needto get the card reapproved for at least $840. The OBC is like an initial deposit. Please Note: This online procedure must be completed prior to your sail date. Therefore, it may be in your best interest to planahead and pack some anti-diarrheal medication with your other medications. Early Booking Bonus Offer is valued at $130 per day. and the newest one (before yours) with 40 replies: http://boards.cruisecritic.com/showthread.php?t=1145953. Assistance is only available once embarkation has begun, typically not before 11:30 a.m. For disembarkation procedures, please contact Guest Services once on board to advise them of your need for assistance. A nonrefundable Service Charge of 18% of purchase will be automatically added to optional purchases of beverage packages, drinks, dining room and specialty dining, private events, and other elected products, services or amenities provided to guests that are not included in the Cruise Fare. Please keep this available for check-in. Therefore, you can shop with confidence knowing these merchants are committed to stand behind your purchases. The provider simply wants to make sure you have enough available credit to cover your reserved charges, which, in this case, would be the 'average' daily on board charge per person. The charges are subject to change without notice. Weve always spent it before but this time would prefer helping our kids out as theyre on a tighter budget. Guests arriving at embarkation without complete and accurate documentation may not join the voyage and will not be entitled to a refund. We always use our Holland OBC first, then if we have any left, it gets No, the cash deposit is the same as the credit card deposit. NOTE: If you are not the parent or Legal Guardian of any minor child traveling with you, you must present an original letter signed by at least one of the childs parents. Casino: A wonderful world of chance, skill and luck awaits you in our Casino. ", On HAL's site: For Booked Guests>Planning and Advice>Shipboard Life>Shipboard Account. The Holland America Line Navigator App is your indispensable tool for cruise planning, embarkation, managing your onboard experience and booking shore excursions. Our As You Wish dining lets you select the venue and style thatsuits you. No. Safety: For 140 years, the safety and security of our guests has been our highest priority. Your seating assignment will be noted on your guest card upon boarding. Other restrictions and exclusions may apply. Its funny you say this-we are going on a Celebrity cruise in March in a Sky suite with all 4 perks included. We actually forfeited money on one cruise because we were comped tips, internet and a drink package. In your stateroom you will find laundry bags and price lists conveniently located in your closet. Porthole Cruise Magazines annual Readers Choice Awards: Guest Invitation to Environmental Excellence. U.S. port and ending it in a different U.S. port. Regardless, it is always good practice, when traveling, to make copies of your passport pages before departing. To add a package, call 1-800-335-4685 or 1-916-843-4685 (A free call from AT&T wireless phone, including while onboard the ship). Shore Excursion credit is based on cruise duration and is per person, not per stateroom. If Your luggage is locked, the lock may be removed by security or, alternatively, the luggage will be held by security until you can be present for an inspection and any items in question further identified and/or surrendered. railings, buttons, door handles, countertops, faucets, etc. (only hypothetical of course she will get new earrings). Be sure to keep your Express Docs on your person or in your carry-on bag so you can access them easily. Every decision we make starts with that basic rule. I'm not sure why this "issue" crops up every other week, and people go berserk. Learn more, With a large selection of wine, beer, cocktails, soda, specialty coffee and more, we offer a variety of options to quench your thirst and delight your senses. You may select to print as many as you need for your vacation. And the run around I got when I asked about it, makes me regret picking Holland America. Working directly with the carrier is important, as the airlines are usually able to arrange alternative flights. Please Note: Some airlines have restrictions concerning traveling with oxygen and oxygen containers. I will have travellers checks to cover my account. A password will be selected by the parent/guardian of the child. Photo Gallery: Your Image Creators are located at your Photo Gallery and are pleased to present for you many rich and varied photographs capturing your cruise. If you purchase a post-cruise transfer from the Shore Excursions Office while you are on the cruise, that will count as an on-board expense. An curved arrow pointing right. Bear in mind that the screening process for any point of embarkation is similar to that at an airport. Keep it with you at all times and if possible, leave all medication in its original container, and carry a list of the prescription names, dosage amounts and times taken for all medications. A 3% service fee will be added to your onboard account for all cash advances. Plus, I do not think they really want to take the time to check each account onboard to enforce the restrictions HAL places on some OBC. With the exception of qualified service animals for guests with disabilities, animals or pets are not allowed on board our ships. Plastic water bottles are not allowed. For detailed information regarding mobility equipment please refer to the GUESTS WITH DISABILITIES section of this document or visit the Accessible Cruising section of our website at hollandamerica.com. Multi-course menus feature offerings from classic preparations and regionally inspired cuisine to vegetarian options. HAL reserves the right to apply this price protection and offer at its discretion. Please note that fees and visa requirements are subject to change without notice. charges on our account, including hotel service charges, were reduced by any OBCs that are posted on our account. WebOn Alaska cruises roundtrip from Seattle, guests receive a $100 onboard credit per person to put toward shore excursions. Experience the best in cruise ship entertainment. Shore excursion Reservation Agents are available Monday through Friday 6 a.m. to 6 p.m. (Pacific), and Saturday and Sunday 8 a.m. to 4:30 p.m. (Pacific). bars, the shops, spa, shore excursions. Offer expires November 15, 2022. Upon embarkation, please make sure you watch the Safety Video on your stateroom/suite TV. If you dont use it, you lose it. WebExclusive Onboard Credit Up to $100 on select sailings + Exclusive Rates Distinctive Voyages Amenities include a Cocktail Reception, Exclusive Shore Event + more Best Holland America Line Cruise Deals by Destination Select Destination Caribbean & Bahamas Alaska Alaska CruiseTours Panama & South America North Europe South Europe Transatlantic Children: U.S. citizen children under the age of 16 traveling on a closed-loop cruise (a cruise in the Western Hemisphere which originates and ends in the same U.S. port) will be able to present their government issued birth certificate or other proof of U.S. citizenship, such as a naturalization certificate or citizenship card to sail. Fitness Center: To help you stay in shape, all Holland America Line ships are equipped with a fitness center that offersboth aerobic and strength-training equipment. Electrical Appliances:**All staterooms are equipped with standard 110 AC and 220 AC outlets. Must Book By Mon, Feb Have the post office hold your mail. By Requests will be confirmed or waitlisted at the time of booking. Beverage management/HAL reserve the right to revoke the package if misused and refuse service for any reason, including service of alcoholic beverages to intoxicated guests. I used the wrong word. Children must be at least 12 months of age at the time of embarkation to sail on trans-ocean crossings and remote itineraries, where there are more than 2 consecutive sea days. No exceptions will be made. Passports or Western Hemisphere Travel Initiative (WHTI) compliant documents are required for cruises to Alaska, Bermuda, Canada, Caribbean, Hawaii, Mexico and the Panama Canal. I never knew this. Some guests with limited mobility may find it difficult to embark or disembark the ship at certain times while at dock or while tendering due to steep gangways and steps,particularly during low or high tide. I have a $200 obc . $150 from HAL $50 from TA. Unless otherwise posted, the Medical Center hours are as follows: Infants & Pregnancy: Because of the limited medical facilities, infants 6 months or younger at the time the cruise commences and women who will be 24 or more weeks pregnant during the course of their travel are not permitted to participate in the cruise. Your booking will be credited to, and finalized by, your preferred travel advisor. Any and. Reconfirm any special transfer requirements for disembarkation with the on board. WebEarn 2 points per $1 spent on all Holland America purchases, including onboard purchases2 Earn 1 point for every $1 spent on all other purchases everywhere Visa is accepted2 Earn 5,000 points after first purchase enough to redeem for a A password will be selected by the parent/guardian of the child. In most ports of call, you may easily exchange U.S. dollars into the local currency. Some countries impose an arrival or departure tax, which cannot be included on an airline ticket. Should you need anythinga refreshing beverage or a lap blanket an attentive deck steward will be nearby to assist you. http://boards.cruisecritic.com/showthread.php?t=936846, http://boards.cruisecritic.com/showthread.php?t=1081612, http://boards.cruisecritic.com/showthread.php?t=1025957. Please note that minimum age for guests using the fitness center is 16. at savings of 20-60% below U.S. prices. Please print out Express Docs including Boarding Pass prior to your sail date. If Holland America Line, due to any cause whatsoever, is liable for loss of, damage to or delay of your property, the amount of Holland America Lines liability will not exceedUS$250 per bag, per guest up to a maximum of two bags per guest for sailings 14 days or less, or up to a maximum of three bags per guest for sailings 15 days or longer. No additional deposits will be due until final payment.