I decided to buy their (Ultimate Loyalty Program) package for a couple thousand. It has now been almost 5 months and I am losing faith they will ever pay me back. Sunset Solutions Group consumer reviews, complaints, customer service. Our thought was this would be a great time to sell this timeshare and get a very generous price for it. http://www.timesharescam.com/, Salesperson promises to buy back the timeshare at a better price should the client ever decide that they no longer want to use it. Please contact me at zillayh@gmail.com. If youre interested in finding a timeshare exit company that wont scam you, take a look at our homepage. Beware of timeshare scams in Mexico! For example, they may tell you that the resort is about to be sold and if you dont buy a timeshare now, youll never be able to come back. 10, Lote 13-B, Zona Hotelera Nationwide Mexico Phone: 011- (52)-9988808750 Web: Category: Resorts Sunset Lagoon, Royal Sunset, Sunset Group, Sunset Fishermen Fraud, Misrepresentation, Timeshare Scam Cancun Quintana Roo *Consumer Comment: Timeshare Scam These guys are scammers and worst is that the Mexican Government lets them do to who ever they want. Sunset Group is a family-owned timeshare developer. We told them that we were there to relax and did not want any meeting. Greetings from Earl in Fredericton Scammers will utilize double dealing, or bogus notions, to attempt to take your own data or hard-made money. It was very overwhelming and confusing. Hi goaliemike, we are here in cancun, we were scammed. OMG, this scammers need to be stopped. i personally would beg to differ. Menu. Some of the lies: In some cases, your timeshare developer may offer an official exit program. The Better Business Bureau is an extraordinary method for checking the legitimacy of an organization. We would alert against working with companies that have been known to scam individuals. 3. Remember at first she said she was trying to sell her vacation as an employee. The first thing you need to watch out for is the timeshare sales pitch. Reading further into the many pages of documents that we had signed off on we find out that the plan had to be cancelled within 5 business days. This was also to be used for rental purposes to provide rental income for our timeshare as an investment. 8. I also sent registered letters immediately just to be sure and cover all angles. I wanted to see what they were required to provide to us in the contract. Guess what? In terms of why its so hard to locate a timeshare exit program, class action lawsuits are one cause. If you have any questions or would like help cancelling your Sunset Group timeshares, please dont hesitate to reach out to us. Well! - sunsetsales@sunset.com.mx. Have you had any luck with your fight against these crooks? Try not to permit yourself to be cheated by organizations that lack proof of assisting their clients out of their timeshare contract. May 22, 2010 @ 12:56 PM). Very unusual procedure. We should have known when she asked for a $40 deposit that would be returned to us upon completion of this presentation that something was up. The organizations on our site have been all completely screened so you can see the difference between the companies we do and do not recommend. Sunset Beach Group review: Scam. Basically, we gave them $99 cash, and then rented the car for 1 week, and they would give us a form to cover the rental at the end of the tour. One common complaint against Sunset Group is that they make it very difficult to cancel your membership. What should we do? Historical Court Records (more than 50 years old). . Make certain to archive all that and counsel a lawyer assuming you have any inquiries in route. Share this info with your general attorney, the Federal Trade Commsision, the Consulate of Canada and USA in Cancn as well as any government agency that you believe might be interested in putting pressure in the Mexican Government to stop these companies from scamming more honest people. There was an arbitration between my bank and the merchant bank and the case was resolved in my favor so the bank permanently credited the money back to me and that money was charged back permanently to the merchant . How to Get Rid of a Timeshare with a Mortgage Balance? The Sunset Group is a scam. I have been trying for months to speak with someone on the phone. I said I'll keep an open mind. How to Cancel Royal Holiday Club Timeshare? Everything said was identical, currently arguing with them to cancel the contract. It says right in the contract that you own nothing, it is a membership fee. And after that, the sales agent called me and he said that their legal department will not issue a refund so I need to keep the contract. then they wanted to combine 2 contracts in 2018 into one and sell us more perks. Now that my husband has passed away & I had a stroke, I cannot use & pay the fees! This never happened, so we wrote several additional emails to this firm. However, you may still be able to get out of your contract by exercising your rights as a consumer. Overall makes it challenging to cancel their contracts. Sunset Solutions Group 3911 Litchfield Dr, Waxhaw, North Carolina, United States, 28173-7180. . Business Profile Sunset Group Travel Club Contact Information 13611 s Dixie Hwy Ste 109 Miami, FL 33176-7262 Email this Business (908) 964-5967 Customer Complaints 18 complaints closed in. I can not confirm that the person on the FB is not really a supervisor in a Cancun resort as she portrays that she is. This enticed us to purchase since we have tried to sell this timeshare in the U.S. with no success. Never spoke to them before. Sunset Group - Royal Fishermam, Playa Del Carmen Mexico BUYER'S BEWARE ! I'd like to see if any of our government agencies can at least stop them from doing business in the U.S. Sunset Riviera Maya One of the world's premier ecotourism destinations, Riviera Maya has 80 miles of pristine beaches, world-famous coral reefs and fascinating Mayan treasures. We are now being told to write a letter to "the board" who will review it and see if we are approved to cancel our contract. In the event that something in the arrangement is not exactly right, explore what the genuine arrangement is to determine if its truly advantageous for you. Its critical that you figure out how to distinguish a scam so can protect yourself and your funds from now on. Thanks. You can imagine that I that point I knew something was wrong with this and I was dealing with cons. This may also include calls and text messages to my wireless telephone numbers. Some things that can help you tell if a company is reputable and not trying to scam you are as follows: We only suggest companies that use escrow, so you dont have to pay them until theyve successfully helped you get out of your timeshare. They have an office in Miami - which they do business from there. In addition to these serious issues, other problems noted, included: All things considered, until there is any authority fresh insight about a legal claim, we would urge you to search out elective courses to getting made up for the time and cash youve put resources into your timeshare with Sunset Group. We are seeking total resolution. Jan 06, 2019 4:36 pm EST. In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in bait and switch tactics. They just called my house. if it was a scam there would not be more than 20, 000 happy members of this group, it is not a scam, you have to use correctly your opttions and the ones who do so, have an amazing expirience with their purchase. Never begin working with a company without first having everything written down in a legally binding contract. Got a bill from Meridian Financial Services, Inc - DEBT COLLECTOR for $26, 307 yesterday.I am currently a victim of SUNSET WORLD RESORTS TIMESHARE fraud. Do not allow yourself to be cheated by companies that have not yet succeeded in helping their clients break free from timeshare captivity. How to Get Out of a Capital Vacations Timeshare? Has anyone had succes contacting a lawyer or another company to get out of their timeshare? We wrote up a cancellation document and presented it to Sunset Fishermen (which was easy since we were staying there). Im praying one day there will be a law suit against them. This was again was a bad mistake. These companies specialize in helping people just like you get out of their timeshare contracts. 3. www.sunsetscam.com. We were well within our 5 business day window. Her "closer" finally agreed to text me the details. We vacationed in Playa Del Carmen in October 2007 and in the process of picking up our rental car, we were asked to attend a no pressure-quick 90-minute seminar at the Sunset Fisherman Resort. Thanks. We accepted the second option. As the caller went on and on about this great deal, I googled them and page after page there were sites, like this, exploiting them for what they are. You can learn more by looking up Promotoria Sunset Group Timeshare Owners Lawsuit online. We are Americas #1 Timeshare Exit Resource and we prioritize timeshare owners. Several other lawsuits have been filed against Sunset Group, alleging similar tactics, as well as fraud and misrepresentation. Just a thought. Has anyone asked for a review and gotten their contract cancelled? Some people have been successful using this method. It is part of the Sunset World Company. I hate those people with a passion. We are tying to cancel our membership too but they said that it is not valid. They refused. Timeshares & Vacation Clubs. This comment was posted by a verified customer. Do not purchase a time share with this company. This seemed very odd since they did purchase this timeshare from us, then sold it back to us for one dollar. If youre thinking about purchasing a Sunset Group timeshare, we recommend you do your due diligence in researching their reputation. so we just put down a deposit and told that we have 5 days to cancel. Thanks. Update question - did they finally stop calling? And they have right of refusal if the owner tries to sell it themselves. 1. Here are a couple tips that can assist you when selecting an organization that is respectable and will not scam you: The only companies we recommend you work with are the ones that offer escrow, so you dont need to pay them until theyve effectively assisted you with getting rid of your timeshare. 5. I will continue contacting appropriate websites and agencies to present and/or post my case and the ongoing issues I have with Sunset and their goal to keep our money. in our case we were threatened with original contract items to be removed by Sunset head office if we did not buy into the real estate group of the resort. We recommend you contact your timeshare company before working with a timeshare exit company. The clients are referred to a rental company that charges them a listing fee to market the property and does not rent any weeks. Sunsetworld Resorts, did you find out the other locations of their hotels prior to this? How to Get out of the Ritz Carlton Timeshare? Not much else he can do he says. At this point I asked them to put away the marketing material and let's review the contract line-by-line so I "understand what you are selling". by consumers, for consumers. On September 5, 2007, we notified Patricio Muldowney, a sales manager at Sunset Fishermens, of our intention to exercise our rights and cancel our contract within the 5 working days provided under Article 56 of Mexican Federal Consumer Protection law. Can You Get Rid of an Occidental Allegro Timeshare? They promise you everything and deliver NOTHING! 1. Our "VIP week" couldn't be booked at all. The initial contact person posted on FB that she is a supervisor in a Cancun Resorts and she wants to sell her vacation. I want to complaint with PROFECO about this, and get my money back, We are unfortunately on the same boat as everyone else. 5 minutes of your time could help you resolve this nightmare once and for all. We were being scammed and taken advantage of financially. A scam is an illegal scheme designed to cheat you out of your money. They said that they needed some business write offs for their firm. You also have the option to opt-out of these cookies. Travel & Vacations. I got a call for a Jose Aguirre, who said he represented the Corporate Membership Services and the legal department. Mr. Hernandez and another sales associate presented us with a copy of a document entitled Marketing Agreement, which he claimed waived our rights to cancel our contract, even though this waiver is not implicitly or explicitly stated in the Marketing Agreement document, and directly contradicts Mexican consumer law, which states that the right to cancel a contract cannot be waived. i would love to find even a class action suit which i can cite when attempting to get out of our contracts because all the stories are similar. There sat another lady who showed us where our hotel was for the week and gave us a map of the area. Resorts International Marketing Corp. was not the rental program that was presented and that Sunset required us to pay an additional fee for. They tell you lies to make you buy their packages. After this they charged our credit card and cashed a "check" payment for the same month's payment. In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in "bait and switch" tactics. Please don't fall for anything that has Royal Elite's name on it. They had already charged my credit card for the deposit. If someone offers you an amazing deal on a timeshare package or convinces you that you can save money on a particular service, theres a good chance that they are lying and are only trying to get money from you. We finally were contacted by a person named Rosalia Silva Campos. Big lie. This is not accurate since a variety of issues could prevent you from leaving your contract, no matter how much you pay them. How to Get Out of a Palace Resorts Timeshare? i am assuming that you will get this message? Our team couldnt find any proof that Sunset Group offers an official exit program. I also consent to use of emails and the use of an automated dialing device and pre-recorded messages. BIG MISTAKE! Login. On the off chance that youre keen on finding a timeshare exit organization that wont scam you, read over our homepage. Since I was not conned into buying the travel package, I can not confirm that each of those properties are complicit with this apparent scam. The plaintiff is . Some of them even claim that they can help you with dropping your timeshare regardless of what the case might be. Our mission is to help timeshare owners connect with the best timeshare cancellation company so we can eliminate scams in the timeshare industry. I did hire a lawyer cost around $4000.00 he sent letters to the agency with little response. Promotoria Sunset Group Timeshare Owners Lawsuit Please we nees help. They started out at $300K for 4 weeks, plus you pay $99/per person per day every time you come, plus $1000 per year per week maintenance fees. NEVER again, I feel sorry for the people who end up falling for the Royal Elite Timeshare trap. The company has been doing business since 2012, concentrating on cancelling your mortgage balance and timeshare maintenance fees. Sunset World Resorts & Vacation Experiences. They refused to show me these mysterious rules. We couldn't get reservations 9 months in advance. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/, We purchased a timeshare contract with Royal Sunset Beach Club after a VERY high pressure sales presentation that lasted for several hours with our 2 small boys in tow (ages 5 & 1 at the time) July 22, 2006 at the beginning of a week long vacation in Cancun (we were not leaving until day #6 & there was no readily available means to further evaluate this contract plus the 6 month delay to even access any of the "proposed benefits" presented in the contract / presentation). I would also be interested in any class action lawsuits or any way to getting our money back. please ask me how: maintenancefee@sunset.com.mx". I got suspicious when they kept adding 'requirements' to the tour that they did not mention before we rented the vehicle. I got all my $22, 275 Full amount back to my account I was so happy that I filed the dispute and got my money back . Sunset Groups ratings and reviews reflect all of these issues and complaints. (By the way when we returned to Fisherman's the next year, no improvements to the property were noticed) We paid our timeshare off and now just see the maintenance fees increasing every year. Timeshare Compliance claims they provide timeshare exit services for frustrated timeshare owners who want to get rid of their timeshares. Many customers on different message boards, that were unsatisfied with Sunset Groupsuch as ComplaintsBoard and RedWeekwere approached by a timeshare exit company called Mexican Timeshare Solutions. Once we initiated the contract dispute / cancellation, we were told that the RIMC fee would be refunded but after 2 unauthorized attempts to charge our credit card, I am leery of providing that information to them again. The tour was nice, then came the HIGH pressure sales pitch. After further review of our contract, we decided to cancel since we did not feel very comfortable about the whole business transaction. I understand that my permission described overrides my listing on any state or federal Do Not Call list and any prior listing on the Do Not Call lists of our partners. 2. Some of them even claim that they can assist you with canceling your timeshare no matter what the case may be. The first was to continue with the upgrade - which we did not want. This deposit, which we didn't even realize was being applied to a credit card that they apparently opened for us. I live in Australia. Mr. Hernandez told us at that time that we could not cancel our contract, and he refused to accept our cancellation, either orally or in writing. I then noticed this same lady signaling another worker to direct us to one of the many kiosk type desks set up in the airport lobby. The services they offer can be over the top expensive and there is no assurance they will actually want to help you. I specifically told the sales manager that I might not meet the 7 day cancellation by mail by the time I returned home on Friday being weekend, he gave me a number to call for cancellation by Saturday/Sunday which I did. We discovered tons of Timeshare Compliance reviews validating these services. Just sick to think that they get you right at the airport wanting you to come the very next day because they know if they can get you to sign that day that you will more than likely not read the pile of documents before your vacation is over. XChange is a subscription-based clearinghouse of state court information. My fianc and I are well educated individuals and are absolutely sick at ourselves for getting suckered into this whole deal. 6. We decided to fight this through our credit card companies. How to Cancel a Mexican Timeshare Contract Legally, How To Cancel a Bluegreen Timeshare Contract, How To Cancel a Grandview Las Vegas Timeshare, How to Cancel a Vacation Village Timeshare Contract, Timeshare Mortgage and Maintenance Fee Cancellation, Timeshare Cancellation Rescission Letter Proposal, How To Cancel A Vidanta Timeshare Contract, Cancel Your RCI and Interval International Membership, How to Get Rid of a Timeshare Without Ruining Credit. I was so mad upon reading this that we called immediately to complain and to see what we needed to do to cancel. This may also include calls and text messages to my wireless telephone numbers. How to Get Out of Raintree Vacation Club Timeshare? Hi! For example, they may tell you that the resort is about to be sold and if you dont buy a timeshare now, youll never be able to come back. www.sunsetscam.com Hello If anyone is filing an Action Lawsuit against them please contact me, Thank you. There was one indication that a possible lawsuit may be filed by attorney Mitchell Sussman; you can learn more by searching Promotoria Sunset Group Timeshare Owners Lawsuit.. It does not say what "services" are. How to get rid of a Mayan Palace Timeshare? In the presentation, they claim that the all-inclusive is for corporate weeks only, and for regular weeks they can choose whether or not to pay for the all-inclusive. This scammers has to stop. After, I kept on receiving various offer to consider & I told them NO, just wanted a refund of my $5000 deposit & membership cancellation with immediate effect .Please, I need help to stop the debt collector from harassing & threatening to mess up my credit. It is sooo frustrating to know that business like these continue to exist and rob others of their hard earned money. By continuing well assume youre on board with our privacy policy. They presented a vacation package that was so outrageously priced for two people our age that we felt quite certain that we could just turn this down and be on our way. Sunset World Resorts & Vacation Experiences - Lose our money and peace of mind! Mr. Muldowney agreed to help us facilitate our request to terminate our contract, but when we had arrived at the office later that afternoon, we were told by Jose Luis Hernandez that Mr. Muldowney was sick, and had left the office for the day. This website exists because there are so many businesses just like Mexican Timeshare Solutions, and we wanted to make it easier for you to locate extra alternatives. In a lawsuit filed in San Francisco Superior Court on Tuesday, the Mid-Sunset Neighborhood Association alleges that the project's developer, the Tenderloin Neighborhood Development Corp.,. Marketing 4 Sunset group took advantage of us and I beleive they are taking advantage of thousands of Americans! Business Profile Sunset Solutions Group LLC Collections Agencies Contact Information 200 E Arrowhead Dr Ste 5 Charlotte, NC 28213-6465 Visit Website (980) 938-5562 12 10 complaints closed in. After being faced with such an unexpected expense my fianc and I decided that there was absolutely no way we could afford the "vacation package" that we had signed up for. Has anyone been affected by them via a lawsuit or credit ding? We strive to be the trusted resource you can count on in the most important . They had us fill out a form and told us that is was in order to get our credit pulled to see if we could get a better percentage rate on our monthly payments. The combined costs was equal to or greater than what was being offer. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. 2. We needed a cab to our hotel from the airport. The contract also says a sale or transfer may take "60 days to a year and even that is not guaranteed." Get Rid of Timeshare Without Ruining Credit? I have a duplicate copy of that . We never would have dreamed that the deadline to cancel would be before our 7 day vacation was even over. You dont have to go through the process alone there are people who can help you cancel your contract for a fee. Sunset World Resorts & Vacation Experiences review: Sunset World Resorts & Vacation Experiences - Terrible company. 1 of Membership Purchase Agreement shows balance financed as $9, 815.00, however Amortization schedule, pg. You can try to sell your timeshare or give it back to the company, but these are often difficult and time-consuming processes. We attempted on a number of occasions to work out the issues with Sunset and their only solution was 1) either to continue to pay on the fraudulent contract or 2) to accept a contract cancellation with no refund of our monies already paid to Sunset (neither of those options were acceptable). After all, they claimed it only went up in value and I was willing to agree in-writing to sell it back to them AT-COST if I ever decided I didn't want it.