:), Very pleasant and understanding respectful and kind .Very tech savvy and was able to take care of my problems with being kicked out of my account almost every single day I've had a hard time with past customer service not understanding what I need help with , but this person was able to remain calm , empathetic,and made sure each situation was fully addressed and resolved. Financial insights With the mobile app you can get financial advice, budgeting tools, tips on saving and a way to track your spending. We always try our best to do our job well, and your kind words make it all worthwhile. Payactiv is the winner of the Innovative Payments Associations Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. Youll also pay a $1.99 fee if you are picking up a cash advance at a Walmart Money Center. 2023 Trustpilot, Inc. All rights reserved. Find and reach Payactiv SDS-IT's employees by department, seniority, title, and much more. American Express National Bank, Member FDIC, has expanded its offerings with an all-digital checking account known as the American Express Rewards Checking account. Multiple attempts at using live chat were completely ignored with zero response after the initial greeting, in one case after an agent sent the greeting the chat was closed for lack of agents. 1 Standard rates for data and messaging may apply from your wireless provider. We may also receive payment if you click on certain links posted on our site. Davis M was very helpful. If your employer is already a member, youll need to ask them to set you up with a PayActiv account. A team member will be in touch ASAP. I appreciate the patience, going the extra mile, and not once being rude! To resolve your issue, we need your account details. Of course, a key consideration when youre using any financial technology or carrying a new debit card is: How is the security? Horrible business and customer service. PayActiv is best for workers whose employers are already using the service, as it is a free and easy way to spend your pay as you earn it, without waiting for your next paycheck. We strive to provide the best experience we can for our customers, and we're sorry that your previous experience did not meet the standard. CONS. Businesses that partner with Payactiv see significant cost reductions through increased recruitment, engagement and retention. PayActiv works best with a linked bank account, but its not necessary to have a bank to have funds preloaded onto your PayActiv prepaid Visa and use your Visa card for bill paying, purchases and more. Have a wonderful day ahead! You don't have to wait for payday, pay overdraft and late fees, or borrow money.. This person deserves a raise! Have a blessed day. We'd like to turn this around and resolve your issue ASAP. He knows how to do his job and seems to care about it and the customers he's helping. But if you find yourself needing to borrow cash against your paycheck regularly, it may be a good idea to take a closer look at your finances and work on making a monthly budget to keep your spending on track. 1 CONNECT Work your way Get company announcements, pick up shifts, and get reminders and alerts from work. This product doesn't have any reviews yet. Some reviews on Trustpilot point out the company's unreliability, stating that Payactiv has very poor customer service, which is hard to reach. Advice to Management We never take money from vendors during our research phase and rely heavily on practitioners and experts to help us recommend the right software. I called three to four times the last two days and Im so glad I got Natalie this time. If there's anything you need in the future, please don't hesitate to reach out to us at support@payactiv.com. Thanks to both of them for getting this resolved n the excellent customer service. Shout-out to Davis for always assisting correctly, answering in timely manner & not giving any run arounds or lies! Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. He kept his word n stayed on contact with me. Credit Karma is committed to ensuring digital accessibility for people with disabilities. Very friendly, respectful, it genuinely seems like he enjoy his job or definitely a people person. It's been another month and Payactiv card still isn't working. They will transfer you 20 times and no knows where your money is. The Dave mobile banking app is another app that allows cash advances of up to $500 with no credit check required, no interest charges and no late fees. To sign up and must be 18 years old and need to provide some personal information, including the following: If you sign up through your employer, Payactiv generally will interact with companys payroll and time attendance system. Consider a provider that doesnt require you to work for a partner company instead. You should consult your Cardholder Agreement and the Fee Schedule atpayactiv.com/card411. Find her on Twitter, @DawnAllcot. These offers do not represent all deposit accounts available. Comes with the option to change your due date so you wont fall behind on repayments. If you have questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at 877-747-5862, 24 hours a day, 7 days a week. while there was some slight communication issues between the rep and I after explaining my situation properly, Jay M handled the issue extremely quickly and professionally. Select your state to see the options available to you. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. The offers for financial products you see on our platform come from companies who pay us. Dawn Allcot is a full-time freelance writer and content marketing specialist who geeks out about finance, e-commerce, technology, and real estate. Learn more about Apollo.io Create a free account No credit card. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. If you have specific questions about the accessibility of this site, or need assistance with using this site, contact us. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Head over to our Support Form and someone from our team will assist you. Like other cash advance apps, Payactiv also offers financial wellness services. :). Support for the Payactiv App, Payactiv Card, transactions, signing up, and more, Id like to offer Payactiv to my employees, Learn about how Payactiv products help your employees and boost your business. Hi Melissa,We're glad that our representative could help you resolve your issue. lawanda moore. This is maddening. This may result in yourhaving access to the funds sooner. Student Loan Forgiveness: Bidens Fresh Start Plan Deemed $34 Billion Success How It Benefits Borrowers, Student Loan Forgiveness: 5 Takeaways From Supreme Court Hearing Day One, country's estimated 7.1 million unbanked households, Access your paycheck up to 2 days early or get a cash advance even sooner, No activation or monthly maintenance fees, Gain financial insights and access to money management tools through the app, Funds up to $250,000 protected through the FDIC-approved Central Bank of Kansas City, Can only access 50% of your net pay as an advance, Some features are only available if your employer is part of the PayActiv EWA program. He did everything that others couldn't, get me my money and not once did he tell me to wait a few hours or wait another 24. In 2020, Payactiv released a short film titled, "We Heard You." Some employers also may limit how much of an advance theyre willing to offer. If you have questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at 877-747-5862, 24 hours a day, 7 days a week. Head to our FAQ page for answers to common questions regarding Payactiv services. We may receive compensation from our partners for placement of their products or services. When I do the chat, they ask me to send in my time sheet and Everytime they tell me that they need an official timesheet, THAT WAS MY OFFICIAL TIMESHEET, the same one I have sent every two weeks after they screw up my time. We always try our best to do our job well, and your kind words make it all worthwhile. My kids are sick and I'm a single mother who needed to get them to the hospital. No commitment. Dont use Payactiv. 20072023 Credit Karma, LLC. It's pretty simple, actually. Join today. One of our representatives will be reaching out to you shortly to assist you. Ned is amazing. ** Central Bank of Kansas City is the issuer of the Payactiv Visa Prepaid Card only and does not administer, endorse, nor is liable for the Payctiv App. Visit our guide to cash advance apps to learn about how these apps work. Was never asked what the issue was. When possible, please email us your details at support@payactiv.com with App reviews in the subject line. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial wellness platform that provides a suite of services such as earned wage access, savings and budgeting tools, bill payments, automatic savings, and more. Alan Davis was very awesome. President Biden's Fresh Start program has placed $34 billion worth of delinquent or defaulted student loan accounts into "current" status. Payactiv is worth it if your employer is a Payactiv partner and you need an advance on your paycheck. How long does it take to get money from PayActiv? ** Central Bank of Kansas City is the issuer of the Payactiv Visa Prepaid Card only and does not administer, endorse, nor is liable for the Payctiv App. It is also the provider of Earned Wage Access to Walmart and the only EWA Program with an approval order from CFPB. Get advice on achieving your financial goals and stay up to date on the day's top financial stories. Its even less expensive than many other cash advance apps, which sometimes require a monthly subscription fee. The app is high-rated on the App Store and Google Play store. +18 years old, Direct deposit, Meet minimum income requirements, Live in eligible state. So Ill be honest, I cant stand the customer support on the app, the chat function is slow and glitchy and the ability to communicate through it is awful. Is Payactiv safe? Payactiv operates as a public benefit corporation and certified B Corpusing business as a force for good. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial-wellness platform that provides employees on-demand access to earned but unpaid wages. 1 to 3 days or same-day in some circumstances, Bank account must have at least 60 days of activity, Balance must be above $0 and have an average minimum balance on pay day. Finder.com is an independent comparison platform and Know whats possible to save or spend, get help with budgets, savings, and debtall in the Payactiv App. Have a blessed day. If you have Payactiv from work, you will see hours worked and your current earnings in the app and you can transfer the accessible amount to your bank, card or get as cash. Like Empower and PayActiv, Dave also offers money management features. If I have any future issues, I know I will be taken care of. 5/5 Jay! Sometimes operating in conjunction with payroll companies such as ADP, it serves employees of FedEx, Pizza Hut, and. Have a blessed day. Employees can access their earned wages by ACH bank transfer, real-time transfer to a Payactiv Visa Card, or direct transfer to a bank account. PayActiv is accredited by the Better Business Bureau with a B, which is typically an indication of good customer service. Pay bills, stay ahead of fees, and handle the unexpected with the greatest of digital ease. We'd like to turn this around and resolve your issue ASAP. Have a blessed day. I have been using payactiv for almost 3 years now and they never get my hours worked right. These offers do not represent all available deposit, investment, loan or credit products. The money we make helps us give you access to free credit scores and reports and helps us create our other great tools and educational materials. It requires a profitable yet socially-responsible business model and a deep commitment to improving the . Businesses that partner with Payactiv see significant cost reductions through increased recruitment, engagement and retention. Box 30963, Oakland, CA 94604, Image: Young woman using a mobile phone and laptop while working, Image: person using their smart phone at a desk, Image: Man and woman sitting on a couch together, looking at a tablet, Image: Woman sitting on her couch in her living room, reading on her tablet, Image: Woman standing in a laundromat, looking at her phone. & you guys really need to fix this issue with the app not being up to date & chats closing out & now my earnings chart, isn't trying to show what I made & just stopped after finally popping back up again now trying to stop showing what i madevery frustrating. World's #1 Fraud. Editorial Note: Credit Karma receives compensation from third-party advertisers, but that doesnt affect. PayActiv earned its 4.7 score from GOBankingRates based on the following features. Payactiv SDS-IT. 2023 GOBankingRates. Payactiv is a life saver! Get what youve already earned, right now, to pay bills or buy what you need. Send funds by phone number. It is especially beneficial for lower-income hourly workers who want to access their earned wages between paychecks. With low fees and no interest charges, plus robust features that help you manage your money, PayActiv can help you take better control of your financial future. Bottom line: This employer-based pay advance app offers low-cost advances on paychecks with no bank account required. The Consumer Financial Protection Bureau (CFPB) no longer requires lenders to consider your ability to repay a loan. If you get Payactiv through your employer and have a Payactiv Visa Card* with direct deposit, you can access your earned wages at no cost when funds are transferred to the Payactiv Card. In terms of security, no app is 100% secure. . However if you ever need support with this company call the phone number and ask for Ronnie OConnor, twice now this man has gone out of his way to make sure I fully understood the issue I was experiencing and how to correct it and was clear and polite despite me not being so at times and if hes not already running the customer service call center for this company he damn well should be! If you have questions about Payactivs security policies, contact the company on its website. :). I haven't even gotten "I'm looking into your account", it's as if they open the chat to look busy and then do nothing because they're lazy or are trying to take on far too many chats at once. Have a blessed day. Employees love Payactiv because it eliminates the expensive between-paychecks toll of payday loans, bank overdrafts and late fees. And its only free if you sign up for direct deposit to a Payactiv Visa Payroll Card. View Payactiv SDS-IT revenue, competitors and contact information. Learned alot about financial stress and that I was not alone. Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. As a proud B Corp, Payactiv holds itself to the highest verified standards of transparency and accountability. EWA has not worked for a while. Please mention "App reviews" in the subject line of your email so that we can assist you in a timely manner. If youre considering using Payactiv, here are a few things to know. :). Devin Myer's, can you help? Kindly email us your details including your Employer's name, Employee ID, and Mobile number at support@payactiv.com. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Ronnie was a FABULOUS agent to work with. I rely on this app and he quickly figured it out for me, Hi Reese,Thank you for taking the time to write a review about your experience. David m helped me out when I needed it! The situation was like this, I opened an account Payactiv and went to close my existing old one, my manager at the bank suggested that I transfer the balance from the account to a new bank (send money as a result of closing the account) I agree, convenient! Since its inception in 2012, the company has worked with over 1500 organizations and served 2 million+ users to collectively withdraw over $5B in earned wages. Hence, our vision is simple bring financial security, dignity, and savings to the millions experiencing financial stress. If there's anything you need in the future, please don't hesitate to reach out to us at support@payactiv.com. One of our representatives will be reaching out to you shortly.
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